Customer Care Package
The Ejeet Networks customer care package is an optional layer of support for your guild website, offering what we would call the very best solution to any guild websites needs and demands. The care package offers clients a next level experience, this is achieved by offering you and your site a dedicated support staff who will be there for you when you need it the most, unlike standard support the care package allows you to have someone to help your site run the way you want it to run, we help your guild site visions become a reality.
Features include but are not limited to include.
Adding images to your website for you or changing a header image, creating recruitment forms, installing and configuring plugins that are not standard, optimization for the best experience and connecting with you directly to resolve issues that would not fall under a standard level of support. No questions are to big or to small we will do our very best to help you achieve your website goals.
Why do you need a care package?
Our care package is for those who want to maintain a professional gaming website without the headache, we make things simple for you. Think of us as an extra life.
How much does it cost?
Our care plan can be added to your services at $29.99 per month.
Is there any limit on Care Package Support?
The care package provides you a direct line to highly trained support agents. Allowing you to contact us anytime with special request, we will always be there to aid you.
What services are supported?
Ejeet Networks offers our Care Plan to any of our active hosted services. In addition we will offer support for objects we don’t host by default on a best effort level.
Here is a small list of popular services we support!
- EVE Killboard
- Simple Machines Forums
- Various plugins for each platform.
If you would like to add our ever so popular care package to your hosting service you can add it just let us know you need it. If you have questions about this service or have issues adding it to your service from the client control panel you can Contact Us for a fast response!